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Instatus Reviews

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Overall Rating

4.5
3 Reviews
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About Instatus

Instatus is a groundbreaking company that offers an efficient solution for status page creation. With their innovative platform, users can obtain a stunning status page in a mere 10 seconds, all without the need to spend exorbitant amounts of money. Instatus eliminates the complexity and cost barriers typically associated with creating status pages, providing businesses with a seamless and affordable solution.

Instatus Pros & Cons

Here are some pros and cons of using Instatus.com:

Pros:

  • Exceptional UI: The user interface is clean, intuitive, and easy to navigate.
  • Cost-Effective: Compared to other status page services, Instatus.com is extremely affordable.
  • Quick Setup: Users can set up a status page in just a few seconds.
  • Customizable: The platform offers a high degree of customization, allowing users to tailor their status pages to their specific needs.
  • Responsive Customer Support: The support team is known for its quick response times and helpful service.

Cons:

  • Limited Features on Free Plan: Some features that are available on other providers' free plans are not available on Instatus.com's free plan.
  • No Automatic Updates: Currently, users need to integrate with another service for automatic updates. It would be more convenient if Instatus.com could run website/app pings to check if the site is down.

Please note that these pros and cons are based on user reviews and may not reflect the experience of all users. It's always a good idea to try out the service to see if it meets your specific needs. If you have any other questions, feel free to ask.

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Instatus Customer Reviews (3)

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Dwight Creasey
Dwight Creasey
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May 20, 2023
Frank Blaylock
Frank Blaylock
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May 18, 2023
Kelly Haggerty
Kelly Haggerty
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May 17, 2023

Instatus Customer’s Q&A

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Instatus Features and Benefits

Instatus.com is a platform that offers a quick and beautiful status page. Here are some of its key features and benefits:

  • Quick Setup: Users can set up a status page in just 10 seconds.
  • Cost-Effective: It is more affordable compared to other status page software, with plans starting from $20 per month.
  • Customizable: Users can customize the language, domain, and design of their status page.
  • Fast and Dependable: The status pages are 10x faster to load than other status pages.
  • Unlimited Team and Subscribers: Any teammate can update the status page at no extra cost, and all customers can get notifications with no extra charge.
  • Automated Monitoring: Instatus offers various monitoring types (Website, API, keyword, SSL, TCP, Ping, DNS monitoring) and status pages to track website's availability worldwide.
  • Integration: It integrates with applications like Discord, Site24x7, Freshping, Pingdom, Microsoft Teams, Twitter/X, Slack, PagerDuty, Uptimerobot, and New Relic.

These features make Instatus.com a valuable tool for businesses looking to keep their users updated about their website's status in a quick, affordable, and efficient manner. It's worth noting that the platform is independently made, with customer support and demo requests handled by the founder. This ensures a high level of customer service and responsiveness to feedback.

Remember, the platform offers a free plan, and users can upgrade any time to Pro for additional features. The Pro plan includes using your own domain for $20 per month (flat-rate), making it private for $50 per month (flat-rate), and getting all the features with unlimited teammates.

Instatus.com is a great choice for freelancers, small businesses, mid-size businesses, and large enterprises looking for a reliable and cost-effective status page solution. It supports multiple languages, making it accessible to a global audience. However, it does not currently offer an API.

In conclusion, Instatus.com provides a comprehensive solution for businesses to manage and communicate their website's status to their users in a quick, affordable, and efficient manner. It offers a range of features and benefits that make it a valuable tool for businesses of all sizes.

Please note that this information is based on the current offerings of Instatus.com and may change in the future. It's always a good idea to check the official website for the most up-to-date information.

Hope this helps! If you have any other questions, feel free to ask.

Instatus Pricing

Instatus.com offers a flat-rate pricing model. Here are the details:

  • Free Plan: This plan includes unlimited teammates and subscribers. It's a great option for those who want to try out the service before committing to a paid plan.
  • Pro Plan: This plan costs $20 per month and includes the use of your own domain, unlimited teammates, and unlimited subscribers.
  • Private Plan: For $50 per month, users can make their status page private. This plan also includes all the features of the Pro plan.
  • Custom Plan: For users with specific needs, Instatus.com offers a custom plan. The pricing for this plan is not listed and users are encouraged to contact the Instatus.com team for more information.

Instatus.com also offers a 25% discount for users who choose to pay for a year upfront. Non-profit organizations and open-source projects may be eligible for a free Pro account.

Please note that these prices are subject to change and it's always a good idea to check the official website for the most up-to-date information. Hope this helps! If you have any other questions, feel free to ask.

Payment Method

Instatus.com offers a flat-rate pricing model. The payment method is not explicitly mentioned on the website. However, most online platforms accept major credit cards and sometimes PayPal. For more specific information, it's recommended to contact Instatus.com directly or check the billing section in the user dashboard after signing up. If you have any other questions, feel free to ask.

Instatus FAQs

FAQ

Instatus Alternatives

Here are some alternatives to Instatus:

  1. xMatters
  2. Dynatrace
  3. Freshservice
  4. PagerDuty
  5. Jira Service Management
  6. Datadog
  7. New Relic
  8. Freshstatus by Freshworks
  9. KnowBe4 PhishER/PhishER Plus
  10. Cofense Triage

Each of these alternatives offers unique features and capabilities that may suit different needs and preferences. It's recommended to explore each one to find the best fit for specific requirements.

FAQ

Instatus Return Policy?

Instatus.com has a simple and fair refund policy. If a user is ever unhappy with Instatus, for any reason, they can contact the support team and they will take care of them. Here are some examples of refunds that Instatus would grant:

  • Full Refunds: If a user was just charged for their next month of Instatus, but they meant to cancel, Instatus is happy to refund that extra charge. If a user forgot to cancel Instatus a couple of months ago, and they haven't used Instatus since then, Instatus will give them a full refund for a few back months. No problem. If a user tried Instatus for a couple of months, and they just weren't happy with it, they can have their money back.
  • Partial Refunds or Credits: If a user forgot to cancel Instatus a year ago, and there's been activity on their account since then, Instatus will review their account usage and figure out a partial refund based on how many months they used it. If a user upgraded their account a few months ago to a higher plan, but they didn't end up using the extra features, projects, or storage space, although they did keep using Instatus in general, Instatus would consider applying a prorated credit towards future months. If Instatus had extended downtime (multiple hours in a day, or multiple days in a month) or a user emailed customer service and it took multiple days to get back to them, Instatus would issue a partial credit to their account.

At the end of the day, nearly everything on the edges comes down to a case-by-case basis. Users are encouraged to get in touch with Instatus, tell them what's up, and they'll work with them to make sure they're happy. If you have any other questions, feel free to ask.

FAQ

How To Open A Instatus Account?

To open an account on Instatus.com, follow these steps:

  1. Visit the Instatus website.
  2. Click on Get your status page now.
  3. Enter an email address.
  4. Enter the company's name. A subdomain will be generated, but a custom one can also be entered.
  5. Click on Get your status page.
  6. Add the status page components, each on a separate line. Common components are: Website, App, API, etc. More components can be added later.
  7. Click on Add components.
  8. Customize the design (optional). Upload a logo and Favicon. Choose a preferred layout. Then choose brand and operational colors.
  9. Click on Save your design.

Congratulations! A new status page is now ready to communicate status and incidents to all customers. Next, learn about the different page types on Instatus Help. Remember, to log in, visit the Instatus login page and enter the registered email address. Enjoy using Instatus!

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